Information We Collect
Personal Information: We may collect personal information such as your name, contact details, payment information, and government-issued ID for reservation and check-in purposes.
Booking Information: We collect information related to your bookings, including stay dates, room preferences, and special requests.
Communications: We may store records of your interactions with us, including emails, phone calls, and feedback.
Website Usage: We may collect data about your usage of our website, including IP addresses, browser type, and device information.
How We Use Your Information
We use your personal information for the following purposes:
- Processing and managing reservations
- Providing services and amenities during your stay
- Responding to inquiries and requests
- Sending reservation confirmations and updates
- Improving our website and services
- Marketing and promotional communications (with your consent)
Disclosure of Your Information
We may share your personal information with third parties for the following purposes:
- Service providers who assist with reservations and guest services
- Legal and regulatory authorities when required by law
- Marketing and advertising partners (with your consent)
We implement security measures to protect your personal information, but please be aware that no online data transmission is entirely secure. We cannot guarantee the security of your data during transmission.
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct your personal data.
- Deletion: You can request the deletion of your personal data (subject to legal obligations).
- Consent Withdrawal: You can withdraw consent for marketing communications.